Service & Care

Every boat we build is a labour of love and our pride is reflected in the lengths we go to ensure that they stay in perfect condition. That’s one of many reasons they hold their value so well.

WARRANTY

The hull and deck of your yacht come with a five-year structural warranty and the engines are also supplied with extended warranties of five years. Any third-party components are covered by vendor warranties that we have approved, and we can discuss these with you during your build design.

SERVICE AND PARTS

Palm Beach is a factory direct sales operation and so we avoid dealer-based service which we have found to be inconsistent.

Instead, we’ve invested heavily in service centres and have a network of trained personnel around the world who can provide you with the personal assistance and experience we feel is consistent with our standards and values.

As so many of the components in a Palm Beach yacht are actually manufactured in our factory, we can supply and deliver spare parts for any model in our range at very short notice.

“I CAN’T THINK OF ANY OTHER MAJOR MANUFACTURER WHERE THE CEO WILL NOT ONLY TAKE YOUR CALL, HE’LL TAKE CARE OF THE PROBLEM. PERSONALLY!”

A PALM BEACH OWNER